By Daniel Kibel, Co-Founder of CM Trading, 2020 has been an unusual and challenging year in many ways, particularly in global markets. Daniel Kibel, Co-Founder of CM Trading, speculates on the outlook for forex traders in the months to come. “With the US Elections still fresh in our minds; a COVID […]
OPED
By Ross Jenvey, Co-Founder of Kingson shares his views Perhaps it is because I grew up in the suburbs and have never lived outside of one of South Africa’s major cities, but it seems like agriculture often doesn’t get the credit it deserves. Like the oxygen we breathe, we expect […]
By Staff Writer Information security and data privacy are at the core of the Protection of Personal Information Act (POPIA). Companies that prioritise the safeguarding of their proprietary and customer data will benefit from better business resilience in the face of increased cybercrime while simultaneously complying with the Act. “A […]
Mamphela Ramphele The COVID-19 crisis offers South Africans opportunities to tackle the unfinished agenda of transforming our society into a more equitable, resilient and prosperous democracy that promotes the wellbeing of all people and our planet. This call to action was made by academic, businesswoman and political thinker Dr Mamphela […]
By Renee Tarun, Deputy CISO/ Vice President Information Security, Fortinet During the first half of 2020, the FortiGuard Labs team found that evolving work environments and a greater reliance on personal devices presented new opportunities for cyber criminals to exploit enterprise networks. One method that threat actors have heavily relied […]
By Busiswe Mavuso COVID-19 has exposed just how fractured South Africa’s democracy is and how unequal we are as a society. We need rational, pragmatic choices from government, labour and business, says Busisiwe Mavuso, CEO of Business Leadership South Africa. Ms Mavuso was addressing over 300 delegates at the Trialogue […]
By Dave Ives, Business Applications Leas, Altron Karabina The Digital Core has traditionally tended to refer to the core application of any business, typically an accounting or ERP solution – one of the first applications that the business started with to manage their processes and keep track of financial information. […]
By: Jan Kühn, Director at INOVO The logistics behind implementing real-time resolution into the modern, digitised contact centre. The Microsoft Global State of Multichannel Customer Service Report underscored the value of resolving customer issues at speed and the importance of equipping contact centre staff with the right knowledge. This customer […]
By Mark Wilson, Managing Director at SYSPRO Africa What should customer experience (CX) look like in the time of Covid-19? It may all come down to speed and convenience, or perhaps human touch and making a real connection is still key. Responsiveness, caring, an appreciation of the problem and ease […]
Burt Rodrigues CEO of Biodx gives his insight into sanitisers and their residual efficacy. “Transmission of COVID-19 is a long way from over. Considering current infection rates are roughly 100 times more than our early days of level 5 lockdown. “Over the last six months of living with the virus we’ve heard […]
Daniel Kibel, Founder and Director of CM Trading shares a few thoughts about the current investment climate, as the COVID-19 pandemic continues to affect global investment outcomes. “There is no single ‘winning answer’ in terms of making lucrative investments at the best of times. During a pandemic, things can seem […]
By Dov Girnun, Founder and CEO of alternative fintech lender Merchant Capital As conventional wisdom has it, you have to do something for 10,000 hours to be good at it. ‘Jack of all trades, master of none’, we’re told. ‘If you want to be great at something, specialise in it […]
Local eateries going digital now at risk of cybercrime By Doros Hadjizenonos, regional sales manager at Fortinet With the shift to level 2 of lockdown in South Africa, those restaurants that haven’t closed down permanently due to the lockdown now have a chance to recover, thanks to their being able […]
Basha Pillay, Modern Platform Business Unit Lead at Altron Karabina The retail environment has come under increasing pressure given both the challenging economic environment and increasingly sophisticated customers who are looking for an integrated digital experience. This requires a rethink on how best to create an enhanced customer experience while […]
By Dylan Baxter, head of sales at Raizcorp Right now, there’s a bit of a debate in big business circles and the broader industry about whether grants or loan funding are what SMMEs need in the current economic climate. There’s no simple answer but, at Raizcorp, we’ve always believed that […]