Kevin Burley, Group Operations Director at ANEW Hotel & Resorts, shares his expertise on industry trends for the next 12 months and adapting to the new normal.
As traditional career paths continue to fall by the wayside while the pandemic accelerates changes to the world of work and a shift toward automation, the most recent Future of Jobs report from the World Economic Forum shows that companies are also expecting to restructure their workforces in response to new technologies – leaving more people competing for fewer job opportunities in an already tough marketplace.
By Daniel Kibel, Co-Founder of CM Trading, 2020 has been an unusual and challenging year in many ways, particularly in global markets. Daniel Kibel, Co-Founder of CM Trading, speculates on the outlook for forex traders in the months to come. “With the US Elections still fresh in our minds; a COVID […]
By Ross Jenvey, Co-Founder of Kingson shares his views Perhaps it is because I grew up in the suburbs and have never lived outside of one of South Africa’s major cities, but it seems like agriculture often doesn’t get the credit it deserves. Like the oxygen we breathe, we expect […]
By Staff Writer Information security and data privacy are at the core of the Protection of Personal Information Act (POPIA). Companies that prioritise the safeguarding of their proprietary and customer data will benefit from better business resilience in the face of increased cybercrime while simultaneously complying with the Act. “A […]
Mamphela Ramphele The COVID-19 crisis offers South Africans opportunities to tackle the unfinished agenda of transforming our society into a more equitable, resilient and prosperous democracy that promotes the wellbeing of all people and our planet. This call to action was made by academic, businesswoman and political thinker Dr Mamphela […]
By Renee Tarun, Deputy CISO/ Vice President Information Security, Fortinet During the first half of 2020, the FortiGuard Labs team found that evolving work environments and a greater reliance on personal devices presented new opportunities for cyber criminals to exploit enterprise networks. One method that threat actors have heavily relied […]
By Busiswe Mavuso COVID-19 has exposed just how fractured South Africa’s democracy is and how unequal we are as a society. We need rational, pragmatic choices from government, labour and business, says Busisiwe Mavuso, CEO of Business Leadership South Africa. Ms Mavuso was addressing over 300 delegates at the Trialogue […]
By Dave Ives, Business Applications Leas, Altron Karabina The Digital Core has traditionally tended to refer to the core application of any business, typically an accounting or ERP solution – one of the first applications that the business started with to manage their processes and keep track of financial information. […]
By: Jan Kühn, Director at INOVO The logistics behind implementing real-time resolution into the modern, digitised contact centre. The Microsoft Global State of Multichannel Customer Service Report underscored the value of resolving customer issues at speed and the importance of equipping contact centre staff with the right knowledge. This customer […]
By Mark Wilson, Managing Director at SYSPRO Africa What should customer experience (CX) look like in the time of Covid-19? It may all come down to speed and convenience, or perhaps human touch and making a real connection is still key. Responsiveness, caring, an appreciation of the problem and ease […]
Burt Rodrigues CEO of Biodx gives his insight into sanitisers and their residual efficacy. “Transmission of COVID-19 is a long way from over. Considering current infection rates are roughly 100 times more than our early days of level 5 lockdown. “Over the last six months of living with the virus we’ve heard […]
Daniel Kibel, Founder and Director of CM Trading shares a few thoughts about the current investment climate, as the COVID-19 pandemic continues to affect global investment outcomes. “There is no single ‘winning answer’ in terms of making lucrative investments at the best of times. During a pandemic, things can seem […]
By Dov Girnun, Founder and CEO of alternative fintech lender Merchant Capital As conventional wisdom has it, you have to do something for 10,000 hours to be good at it. ‘Jack of all trades, master of none’, we’re told. ‘If you want to be great at something, specialise in it […]
Local eateries going digital now at risk of cybercrime By Doros Hadjizenonos, regional sales manager at Fortinet With the shift to level 2 of lockdown in South Africa, those restaurants that haven’t closed down permanently due to the lockdown now have a chance to recover, thanks to their being able […]