By Mark Wilson, Managing Director at SYSPRO Africa What should customer experience (CX) look like in the time of Covid-19? It may all come down to speed and convenience, or perhaps human touch and making a real connection is still key. Responsiveness, caring, an appreciation of the problem and ease […]
corona virus
By Sarah Anderson We welcome the announcement by the President this evening that we can move to level two restrictions from midnight on Monday. To say we are delighted by this news would be an understatement. With interprovincial travel restrictions lifted our tourist hotels and resorts such as Sun City will […]
By: Roxanne Manning Monday, 6 April 2020: As South Africa enters its second week of government-mandated lockdown, the full breadth of the economic and social challenges posed by this period of isolation are becoming ever more apparent. Through its Group CSI arm, financial services provider Metropolitan has been in consultation […]
One of South Africa’s largest retail property groups, SA Corporate, would like to reassure South Africa’s shoppers that everything possible is being done to ensure their safety during the implementation of preventative measures to contain the spread of the COVID-19 virus. Mark MacKaiser, Retail Asset Manager, said that, because shopping […]
