By Daniel Kibel, Co-Founder of CM Trading, 2020 has been an unusual and challenging year in many ways, particularly in global markets. Daniel Kibel, Co-Founder of CM Trading, speculates on the outlook for forex traders in the months to come. “With the US Elections still fresh in our minds; a COVID […]
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By Staff Writer Information security and data privacy are at the core of the Protection of Personal Information Act (POPIA). Companies that prioritise the safeguarding of their proprietary and customer data will benefit from better business resilience in the face of increased cybercrime while simultaneously complying with the Act. “A […]
Mamphela Ramphele The COVID-19 crisis offers South Africans opportunities to tackle the unfinished agenda of transforming our society into a more equitable, resilient and prosperous democracy that promotes the wellbeing of all people and our planet. This call to action was made by academic, businesswoman and political thinker Dr Mamphela […]
By Busiswe Mavuso COVID-19 has exposed just how fractured South Africa’s democracy is and how unequal we are as a society. We need rational, pragmatic choices from government, labour and business, says Busisiwe Mavuso, CEO of Business Leadership South Africa. Ms Mavuso was addressing over 300 delegates at the Trialogue […]
By Dave Ives, Business Applications Leas, Altron Karabina The Digital Core has traditionally tended to refer to the core application of any business, typically an accounting or ERP solution – one of the first applications that the business started with to manage their processes and keep track of financial information. […]
By: Jan Kühn, Director at INOVO The logistics behind implementing real-time resolution into the modern, digitised contact centre. The Microsoft Global State of Multichannel Customer Service Report underscored the value of resolving customer issues at speed and the importance of equipping contact centre staff with the right knowledge. This customer […]
By Mark Wilson, Managing Director at SYSPRO Africa What should customer experience (CX) look like in the time of Covid-19? It may all come down to speed and convenience, or perhaps human touch and making a real connection is still key. Responsiveness, caring, an appreciation of the problem and ease […]
By Dylan Baxter, head of sales at Raizcorp Right now, there’s a bit of a debate in big business circles and the broader industry about whether grants or loan funding are what SMMEs need in the current economic climate. There’s no simple answer but, at Raizcorp, we’ve always believed that […]
While reliable connectivity is fundamental, it has to be coupled with interactive learning technology By Jacques du Toit, CEO of Vox As South Africa emerges from its extended national lockdown in a phased approach, educational institutions across the country are faced with a difficult and complex task. There is clearly […]
The world is evolving, and millennials are taking over the world – on all fronts, more so in the business world. As a result, the working environment has changed significantly. In 2014, millennials had already occupied a significant amount of space within businesses, with half of them already in managerial […]
I remember the day I first heard what a fax machine does. It sounded like something from an episode of the Jetsons. If you’re under 30, I will continue while you Google both ‘fax machine’ and ‘Jetsons’. A posh friend with a jet-setting dad told our hushed group of primary […]
The Chinese government couldn’t ask for anything worse in the midst of trade wars. The Wuhan’s Corona-virus is one of many Corona viruses out there but it’s the most deadly to date. What’s sets this virus apart from others like Mers and SARS is its ease to transmission. According to […]
Persistent policy uncertainty, constant power outages, as well as continuous bailouts to State-Owned Enterprises (SOEs), have been cited by analysts and economists alike as critical challenges inhibiting economic growth in South Africa. Most recently, the IMF revised SA’s economic growth prospects down to 0.8% from an already low base of […]
Lights, Camera, Action! These are the infamous words synonymous to the media industry as a whole and everyone knows that once these words are uttered, ‘It’s showtime baby’. Considering the aforementioned, it is only sensible that we break this down to understand the true meaning of it, or whether we […]
The rise of the fourth industrial revolution brings several opportunities and challenges within South Africa’s workplace as well as globally. It is an exciting time, where the world is changing, and Artificial Intelligence, big data, analytics and robotics are set to make companies more productive. An exciting part of this […]